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Available Positions
Information regarding available positions is posted below. In order to be considered, please submit your current resume in word format.
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RESPONSIBILITIES:
The Program Manager shall organize, supervise, manage,
and direct the group of contractor employees assigned
to this project in performance of the tasks described
in the Statement of Work (SOW). This will include, but
not be limited to, estimating labor hours and time
phasing of individual tasks, tracking and managing
funding and expenses, determining target dates for work
completion, monitoring actual work efforts and
comparing them to the work plan, and advising the FAA
Program Manager of potential problems related to
projects and staff.
The Program Manager serves as the Contractor's
authorized point of contact for assigned tasks. The
Program Manager shall provide to the Contracting
Officer (CO) and FAA Program Manager monthly reports on
the status of work in progress, and monitor project
activities to ensure that all contractual requirements
are being met in a cost-effective manner and within
budget limitations. The Program Manager shall
interface with the FAA Program Manager as necessary to
keep the FAA informed of work in progress, respond to
new requirements for services, and provide data and
information that may be required.
The Program Manager shall have a firm understanding of
all aspects of the SOW and shall be familiar with
project management practices to ensure timely and cost
effective management of contractual requirements. This
individual shall be familiar with the Acquisition
Management System (AMS), and shall possess demonstrated
experience in managing contracts of a similar type and
size. |
MINIMUM QUALIFICATIONS:
Masters Degree in engineering, business, architecture,
or science and 14 years of relevant experience; OR
Bachelor’s Degree in engineering, business,
architecture, or science and 17 years of relevant
experience; OR 20 years relevant experience. In
addition, the candidate must also possess 5 years of
specialized experience in the direct supervision and
management of major projects that involve providing
professional support services and/or the integration,
implementation and transition of large complex systems
and subsystems. |
EOE M/F/D/V |
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Responsibilities:
• Review, prioritize, and analyze adverse
medical events related to medical devices that are
submitted on MedWatch reporting forms via hardcopy or
electronically to the FDA.
• Process and code a variety of reports from
device manufacturers (MFR), importers, user
facilities, health care professionals, and consumers.
PRINCIPAL RESPONSIBILITIES:
• Analyze all MedWatch reporting forms to
determine if they meet the designated Code Blue
criteria as identified by FDA.
• Assign the appropriate product, manufacturer,
patient, and device problem codes that correlate with
the patient consequences that occurred due to the use
of the device.
• Enter the product code, MFR shortname, patient
and device codes into the FDA proprietary database
application.
• Take phone reports from the general public and
translate the data to the MedWatch 3500 form.
• Identify reports not regulated by the Center
for Devices and Radiological Health (CDRH), and inform
the Supervisor for forwarding to the appropriate FDA
Center.
SUPPORTING RESPONSIBILITIES:
• Participate in team meetings to discuss coding
and other processing issues.
• Interact with Administrative, Data Entry,
Quality Control, and Editor staff to process the
reports according to quality guidelines of the
contract.
• Query databases for information needed in the
processing of the reports. |
Qualifications:
• Registered Nurses with Bachelors of Science in
nursing preferred, but Licensed Practical Nurses are
considered based on clinical experience.
• Good telephone etiquette.
• Clinical experience in the different medical
specialties.
• Team player, good organizational skills,
flexible, open to feedback, and sensitive to time
related deadlines.
• Attention to detail and ability to note and
implement the changing regulations and procedures.
• Basic computer and typing skills are required |
EOE M/F/D/V |
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Essential job duties:
Assist registrants with phone and email questions
regarding the registration process and their
registration in particular; perform data cleanup
initiatives that may require contacting registrants
via phone or email; perform in depth internet searches
to determine what types of devices are being produced
by companies; follow up with firms who did not
register to see if they are still in business;
validate 510k exempt listings to determine if what was
reported matches what is on their website; request and
review labeling; |
Qualifications:
Education - BS degree (May substitute degree with
experience)Experience in health science.
Ability to obtain OPM level 5C clearance
Ability to read, write, and communicate effectively in
English.
Must have the ability to operate a personal computer
with ease.
Data entry experience, Savvy at performing database
and internet searches
Possess a background in the sciences, lab research,
premed, or the healthcare industry. |
EOE D/V/M/F |
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Responsibilities: The Technical Team Leader serves as
the Technical Supervisor for one of the technical
software development application groups and works
closely with colleagues in the execution of their
tasks. Defines and directs technical specifications
and tasks to be performed by team members; defines
target dates of tasks and subtasks, provides guidance
and assistance in coordinating output and ensuring the
technical adequacy of the end-product. The TTL will
work closely, in a team environment, with the Project
Manager, the other Task Team Leaders, and designated
Federal staff. The TTL will present ideas in a clear,
concise, and convincing manner. He/She responds
promptly to requests for information, provides
accurate and timely input, and keeps subordinates,
peers, and superiors advised of status of work,
problems, and other pertinent information. The TTL
will prepare project plans, complete with milestone
charts for all deliverables, and staffing plans to
include estimated technical and support labor hours by
labor categories for every deliverable product, and
provides a list of task team members and their
respective roles and responsibilities relating to
every deliverable product. The TTL will keep the
Government informed through status reports and
periodic meetings of the progress against schedules
and milestones for each stage of the development life-
cycle.
The TTL is responsible for the
establishment of a code library on the UNIX network
for storing program routines and functions (source
code) so that code can be shared between and among all
contractor task teams. The TTL schedules meetings to
ensure that communications occur between task teams
and schedules. The TTL conducts (when applicable)
structured walk-throughs, across Task Orders. He/She
will recommend the creation and implementation of
Systems Operations and/or Programming standards,
policies, and procedures, designed to improve the
quality of the software / hardware work environment.
The TTL contributes to and enforces these standards,
policies, and procedures as they relate to task
orders. The TTL will review system / application logs
for hacker exploitations and internal end-user
exploitations; reports exploits to Project Management
and appropriate Federal staff. The TTL will work with
Federal staff, conducts Risk Assessments of the
software / hardware work environment; creates Disaster
Recovery Plans and Contingency of Operations Plans and
executes periodic validation and verification reviews
of these plans. |
Qualifications: Proven ability to lead projects in all
phases of the design, development, testing,
implementation, and maintenance of management
information systems. Demonstrated experience in
establishing independent environments for development,
testing, and production purposes. Demonstrated
experience in establishing and maintaining source code
control systems, and in maintaining hardware and
software configuration management systems for
distributed data processing systems running varying
versions and releases of applications and systems
software. Substantial demonstrated experience as task
leader and/or as a project or group leader translating
user requirements into programming tasks; analyzing on-
going systems for performance efficiency and
evaluating and planning enhancements and/or redesign;
preparing specifications for major system developments
and/or enhancements; application of structured
techniques in analytical tasks; database design, data
modeling. Expertise and substantial experience in
structured programming in ‘Java’ or ‘C’/’C++’ language
in a UNIX environment and writing scripts using
C/Bourne/Korn shell scripting language.
Expertise and substantial experience in the design,
development, and implementation of financial and
statistical applications in a Web based environment of
which includes: developing database applications using
Java 2 Enterprise Edition (J2EE) technology;
developing applications using HTML, JavaScript,
Perl/PHP. |
Experience with an Integrated Development Environment
(IDE) tool and associated Middleware in a Web based
environment. Working knowledge of operating in a MS-
Windows based LAN/WAN environment in a Windows
environment. Excellent oral and written communications
skills with the ability to develop and present
comprehensive technical presentations.
Working knowledge of Software Engineering Institute's
Capability Maturity Model or ISO 9000 documentation
and life cycle policies.
Education: Bachelor’s degree in Computer Science or a
relevant computer-related field or equivalent
experience. |
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Responsibilities: The TTL serves as the Technical
Supervisor for the System Operations group and works
closely with colleagues in the execution of their
tasks. He/She defines and directs technical
specifications and tasks to be performed by team
members; defines target dates of tasks and subtasks;
provides guidance and assistance in coordinating
output; and ensures the technical adequacy of the end-
product. The TTL will respond promptly to requests for
information, provide accurate and timely input, and
keep subordinates, peers, and superiors advised of
status of work, problems, and other pertinent
information. The TTL will prepare project plans,
complete with milestone charts for all deliverables,
and staffing plans to include estimated technical
support labor hours by labor categories for every
deliverable product. He/She provides a list of task
team members and their respective roles and
responsibilities relating to every deliverable product
associated with their Task Order. The TTL will keep he
Government informed, through status reports and
periodic meetings, of the progress against schedules
and milestones for each stage of the development life-
cycle. These reports shall include the results of
internal testing. The TTL will provide technical
guidance during the development of new Task Orders.
The TTL is responsible for the establishment of a code
library on the UNIX network for storing program
routines and functions so that code is shared between
task teams. The TTL schedules meetings to ensure that
communications occur between task teams and schedules
and conducts structured walk-throughs, across Task
Orders. The TTL will recommend the creation and
implementation of Systems Operations and/or
Programming standards, policies, and procedures,
designed to improve the quality of the
software/hardware work environment. The TTL will
review system/ application logs for hacker
exploitations and internal end-user exploitations.
Reports exploits to Project Management and appropriate
Federal staff. The TTL will conduct Risk Assessments
of the software/hardware work environment; create
Disaster Recovery Plans and Contingency of Operations
Plans and execute periodic validation and verification
reviews of these plans. |
Qualifications: Proven ability to lead projects in all
phases of the design, development, testing,
implementation, and maintenance of management
information systems. Substantial practical knowledge
of object¬ oriented methodology and client-server
development. Substantial practical experience as a
task leader and/or project or group lead translating
user requirements into programming tasks; analyzing on-
going systems for performance efficiency; evaluating
and planning enhancements and/or redesign; preparing
specifications for major system developments and/or
enhancements; application of structured techniques in
analytical tasks. Knowledge of UNIX, software and
database design and data modeling methodologies, GUI-
based application development and support, Common
Desktop Environment (CDE), networking and data
communications. Excellent oral and written
communications skills with the ability to develop and
present comprehensive technical presentations.
Demonstrated experience in establishing independent
environments for development, testing, and production
purposes. Demonstrated experience in establishing
source code control systems, and in maintaining
hardware and software configuration management systems
for distributed data processing systems running
varying versions and releases of applications and
systems software. Expertise and substantial experience
in UNIX systems administration activities including
programming in a UNIX environment writing
C/Bourne/Korn shell scripts in support of UNIX Systems
Administration processes |
Demonstrated experience in administering invasive and
non-invasive approaches to system and network security
on SUN UNIX/Windows servers/network including
intrusion detection tools, network port scanners,
vulnerability detection tools, password crackers, TCP
wrappers, and other security management tools.
Experience in planning and administering system
procedures for emergency and disaster recovery to
facilitate continued operations. Working knowledge in
the management, design, and development of
applications in a Web environment using HTML,
JavaScript, Java, Perl, PHP. Substantial experience
supporting TCP/IP protocol and internet services
including HTTP, FTP, SSH, POP3, SMTP, etc. Working
knowledge of operating in a MS-Windows based LAN/WAN
environment. Working knowledge of Software Engineering
Institute’s (SEI) Capability Maturity Model (CMM) or
ISO 9000 documentation and life-cycle policies.
Working knowledge of a variety of Web browsers and Web
Server architecture.
Education: Bachelor’s
degree in Computer Science or a relevant computer-
related field or equivalent experience. |
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Responsibilities: The Computer Systems Analyst III
analyzes business or scientific problems for
resolution through electronic data processing; gathers
information from users; defines work problems, and, if
feasible, designs a system of computer programs and
procedures to resolve the problems. The candidate
develops complete specifications or enables other
Computer Programmers to prepare required programs.
He/She will analyze subject-matter operations to be
automated; specifies number and types of records,
files, and documents to be used and outputs to be
produced; prepares work diagrams and data flow charts;
coordinates tests of the system and participates in
trial runs of new and revised systems. The Computer
Systems Analyst III recommends computer equipment
changes to obtain more effective operations; and may
also develop the computer programs. He/She applies
systems analysis and design techniques to complex
computer systems in a broad area such as
manufacturing, finance management, engineering,
accounting or statistics, logistics planning, material
management, etc. This position requires competence in
all phases of systems analysis techniques, concepts,
and methods and knowledge of available system
software, computer equipment, and the regulations,
structure, techniques, and management practices of one
or more subject-matter areas. Since input data
usually come from diverse sources, the Computer
Systems Analyst III is responsible for recognizing
probable conflicts and integrating diverse data
elements and sources, and produces innovative
solutions for a variety of complex problems. |
The Computer Systems Analyst III maintains and
modifies complex systems or develops new subsystems
such as integrated production scheduling, inventory
control, cost analysis, or sales analysis record in
which every item of each type is automatically
processed through the full system of records. Guides
users in formulating requirements, advises on
alternatives and on the implications of new or revised
data processing systems. The Computer Systems Analyst
III analyzes user project proposals, identifies
omissions and errors in requirements and conducts
feasibility studies. He/She recommends an optimum
approach and develops system design for approved
projects, interprets information and informally
arbitrates between system users when conflicts exist.
May serve as lead analyst in a design subgroup,
directing and integrating the work of one or two lower
level analysts, each responsible for several programs.
Supervision and nature of review are similar to level
II; existing systems provide precedents for the
operation of new subsystems. |
Qualifications: Ability to lead projects in all phases
of the design, development, testing, implementation,
and maintenance of management information systems.
Demonstrated experience in establishing independent
environments for development, testing, and production
purposes. Demonstrated experience in establishing and
maintaining source code control systems, and in
maintaining hardware and software configuration
management systems for distributed data processing
systems running varying versions and releases of
applications and systems software. Substantial
practical experience as a task leader and/or as a
project or group leader translating user requirements
into programming tasks; analyzing on-going systems for
performance efficiency and evaluating and planning
enhancements and/or redesign; preparing specifications
for major system developments and/or enhancements;
application of structured techniques in analytical
tasks; database design, data modeling. Expertise and
substantial experience in structured programming
in ‘Java’ or ‘C’/’C++’ language in a UNIX environment
and writing scripts using C/Bourne/Korn shell
scripting language. Expertise and substantial
experience in the design, development, and
implementation of financial and statistical
applications in a Web based environment of which
includes: developing database applications using Java
2 Enterprise Edition (J2EE) technology; developing
applications using HTML, JavaScript, Perl/PHP.
Experience managing a group of programmers or
programmer/analysts, with experience in project
planning and project management.
Education:
Bachelor’s degree in Computer Science or a relevant
computer-related field or equivalent experience. |
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Responsibilities:The Computer Systems Analyst II
analyzes business or scientific problems for
resolution through electronic data processing; gathers
information from users; defines work problems, and, if
feasible, designs a system of computer programs and
procedures to resolve the problems. The candidate
develops complete specifications or enables other
Computer Programmers to prepare required programs and
analyzes subject-matter operations to be automated;
specifies number and types of records, files, and
documents to be used and outputs to be produced;
prepares work diagrams and data flow charts;
coordinates tests of the system and participates in
trial runs of new and revised systems; and recommends
computer equipment changes to obtain more effective
operations. The Computer Systems Analyst may also
write the computer programs. The Analyst applies
systems analysis and design skills in an area such as
a record keeping or scientific operation. A system of
several varied sequences or formats is usually
developed, e.g. the analyst develops systems for
maintaining depositor accounts in a bank, maintaining
accounts receivable in a retail establishment,
maintaining inventory accounts in a manufacturing or
wholesale establishment, or processing a limited
problem in a scientific project. This position
requires competence in most phases of system analysis
and knowledge of pertinent system software and
computer equipment and of the work processes,
applicable regulations, workload, and practices of the
assigned subject-matter area. Job duties require the
individual to be able to recognize probable
interactions of related computer systems and predict
impact of a change in assigned system.
The Computer Systems Analyst II reviews business
requirements that consist of objectives, scope, and
user expectations; gathers facts, analyzes data, and
prepares a project synopsis which compares
alternatives in terms of cost, time, availability of
equipment and personnel, and recommends a course of
action; upon approval of synopsis, prepares
specifications for development of computer programs.
Duties also include the ability to determine and
resolve data processing problems and coordinate the
work with program users, etc. The candidate orients
user personnel on new or changed procedures, may
conduct special projects such as data element and code
standardization throughout a broad system, working
under specific objectives and bringing to the
attention of the supervisor any unusual problems or
controversies. In this position, the individual works
independently under overall project objectives and
requirements, and apprises supervisor about progress
and unusual complications. Guidelines usually include
existing systems and the constraints imposed by
related systems with which the individual's work must
be integrated. The Computer Systems Analyst II adapts
design approaches successfully used in precedent
systems; works on a segment of a complex data
processing scheme or broad system. As described for
Computer Systems Analyst, level III, works
independently on routine assignments and receives
instructions and guidance on complex assignments.
Work is reviewed for accuracy of judgment, compliance
with instructions, and to ensure proper alignment with
the overall system. Completed work is reviewed for
timeliness, compatibility with other work, and
effectiveness in meeting requirements. The analyst may
provide functional direction to lower level assistants
on assigned work. |
Qualifications: Demonstrated experience in all of the
following phases of system life cycle design and
development: Initiation Phase, Definition Phase,
Design Phase, Programming Phase, Test Phase,
Implementation Phase, and Maintenance Phase.
Demonstrated experience in preparing feasibility
studies and cost-benefit analyses, interpreting user
defined requirements, and expertise in designing and
developing and implementing distributed systems.
Demonstrated recent experience in structured analysis
and design techniques, with documented evidence of top
down approach to analysis to include use of data flow
diagrams to illustrate visually a logical system model.
Substantial experience in designing and developing
applications for UNIX-based RDBMS, using data modeling
and normalization techniques. Demonstrated expertise
in developing web-based applications using Java and
RDBMS such as Informix, DB2, Oracle, or Sybase.
Exposure to an Integrated Development Environment
(IDE) for application development (ex. Apache Ant,
Eclipse) and variety of Web browsers. Demonstrated
experience using Web application development tools
such as HTML, JavaScript, Perl/PHP, etc.
Demonstrated experience in top-down structured
programming using UNIX and JAVA. Demonstrated
experience writing scripts in C/Bourne/Korn shell
scripting language. Working knowledge in using JAD/RAD
techniques to prototype applications. Capable of
generating finished documentation using word
processing software. Excellent oral and written
communications skills with the ability to develop and
present comprehensive technical presentations.
Working knowledge of the Software Engineering
Institute’s (SEI) Capability Maturity Model (CMM) or
ISO 9000 documentation and life-cycle policies. |
Education: Bachelor’s degree in Computer Science or a
relevant computer-related field or equivalent
experience. |
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Responsibilities:At this level, initial assignments
are designed to expand practical experience in
applying systems analysis techniques and procedures.
The Analyst provides several phases of the required
systems analysis where the nature of the system is
predetermined; uses established fact-finding
approaches; knowledgeable of pertinent work processes
and procedures, and familiar with related computer
programming practices, system software, and computer
equipment. The Computer Systems Analyst I carries out
fact finding and analyses as assigned, (usually of a
single activity or a routine problem); applies
established procedures where the nature of the system,
feasibility, computer equipment and programming
language have already been decided; may assist a
higher level systems analyst by preparing the detailed
specifications required by computer programmers from
information developed by the higher level analyst, and
may research routine user problems and solve them by
modifying the existing system when the solutions
follow clear precedents. When cost and deadline
estimates are required, results receive closer review.
The supervisor defines objectives, priorities, and
deadlines. He/She works independently; adapt guides to
specific situations; resolve problems and deviations
according to established practices; and obtain advice
where precedents are unclear or not available.
Completed work is reviewed for conformance to
requirements, timeliness, and efficiency. This
position may supervise technicians and others who
assist in specific assignments. Work at a level above
this is deemed Supervisory or Individual Contributor. |
Qualifications: Demonstrated experience to include
expertise in 5 of the following 7 phases of system
life cycle design and development: Initiation Phase,
Definition Phase, Design Phase, Programming Phase,
Test Phase, Implementation Phase, and Maintenance
Phase. Demonstrated experience in interpreting user
defined requirements, and an expert in designing and
developing distributed systems. Experience in heading
a group of programmers or programmer/analysts, with
experience in project planning and project management.
Recent demonstrated experience in structured analysis
and design techniques, with documented evidence of top
down approach to analysis to include use of data flow
diagrams to illustrate visually a logical system model.
Demonstrated experience developing database
applications using Java and RDBMS such as Informix,
DB2, Oracle, or Sybase. Exposure to an Integrated
Development Environment (IDE) for application
development and variety of Web browsers. Demonstrated
experience developing Web applications using HTML,
JavaScript, Perl/PHP, etc. Demonstrated experience in
top-down structured programming using UNIX and JAVA.
Demonstrated experience writing scripts in
C/Bourne/Korn shell scripting language.
Working knowledge in the use JAD/RAD techniques to
prototype applications. Capable of generating finished
documentation using word processing software.
Oral and written communications skills with the
ability to develop and present comprehensive technical
presentations. Working knowledge of the Software
Engineering Institute’s (SEI) Capability Maturity
Model (CMM) or ISO 9000 documentation and life-cycle
policies. |
Education: Bachelor’s degree in Computer Science or a
relevant computer-related field or equivalent
experience. |
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Responsibilities: The DBA administers, maintains,
develops, and implements policies and procedures for
ensuring the security and integrity of the database.
Implements data models and database designs, data
access and table maintenance codes; resolves database
performance issues, database capacity issues,
replication, and other distributed data issues. The
DBA works under general supervision of the Technical
Team Leader System Operations and works with the
Technical Team Leader Software Engineers in a team
environment. The DBA recommends the creation and
implementation of relational database standards,
policies, and procedures, designed to improve the
quality and security of the database and related
information. Contributes to and enforces programming
standards as relates to the database. The DBA
maintains and enhances the Data Dictionary and
communicates changes to the user community. Reviews
and approves the addition of databases, and/or tables
and fields, based on data models and normalization
techniques and following all naming conventions and
standards.
The DBA provides assistance to externally located
system administrators and users as requested.
Develops and disseminates correspondence in response
to technical questions. The DBA oversees or performs
installation of database upgrades or new database
products. Develops acceptance test plans for all
new/updated products. Creates and maintains a problem
log to record reported problems, and interacts with
appropriate vendors to develop solutions to problems.
The DBA also acts as point of contact for database
vendor support. The DBA controls data access and
develops and establishes procedures to ensure data
security. The DBA also develops comprehensive failure
contingency of operations plans and disaster recovery
plans – as well as performs sizing and capacity
planning. The DBA performs backups and restorations
of data files as well as data archiving. The DBA also
is responsible for overall design of the database to
ensure the schema meets the goals and objectives for
data usage within the program. The DBA serves on
workgroups dealing with the database. The DBA works
with Software Development senior staff (TTL, Computer
System Analyst, etc) on an "as needed" basis to ensure
that data transmitted to the database is properly
stored within the database. |
Qualifications: Substantial experience working as a
database administrator supporting UNIX-based databases
(ex. Informix, DB2, Oracle, etc.) Expert in
developing, modifying, testing, and debugging programs
using a UNIX-based RDBMS. Experience must include an
excellent understanding and use of an ANSI Structured
Query Language (SQL). Recent substantial experience
with UNIX specifically Sun's Solaris operating system.
Excellent oral and written communication skills in
order to effectively communicate with Federal, State
and Contractor staff, and must be able to develop and
present comprehensive technical presentations.
Familiar with operating in a MS-Windows based LAN
environment. |
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Responsibilities: The NSA serves as the lead technical
administrator for the entire program network; acts for
the Technical Team Leader System Operations in the
Team Lead's absence, carrying out all day-to-day
responsibilities of that position. The NSA tasks and
directs subordinates in day-to-day technical
administration of the network and reports issues to
upper level management when noted. The NSA performs
systems administration activities for the Network,
currently consisting of a variety of Sun Enterprise
and Windows Servers. These activities include system
monitoring and performance enhancement, writing back-
up procedures for off-peak hours, providing user
support, and performing general troubleshooting to
isolate and resolve system problems. The NSA
maintains up-to-date knowledge of the fast changing
system and network security industry. The NSA
determines growth projections of the communications
network and ensures periodic reviews of the audit logs
to support network security. The NSA provides
technical advice for network and communications
equipment, software, and supply purchases, including
study and analysis of various alternative technologies
and products, investigation of vendor sources and
technical specifications, and the integration,
testing, demonstration, and implementation of
equipment and software. The NSA maintains, enhances,
and monitors the security of the network and its
components. The NSA also recommends the creation and
implementation of systems standards, policies, and
procedures, designed to improve the quality of the
network and related information and enforces
standards, policies, and procedures as relates to the
network.
The NSA designs, develops, and implements programs
and/or procedures to automate routine operational
functions. The NSA installs, updates, and modifies
system software and applications packages on the
computer systems to ensure seamless integration into
the automation environment. The NSA maintains,
updates, and enhances technical documentation of
computer systems (e.g., the Operations and Support
Procedures Manual, the Computer Systems Security
Manual, the State System Administrator’s Manual, the
State Network Configuration Guide, etc.). The NSA
documents procedures for backups, adding components,
troubleshooting problems, emergency shutdown and
startup, notifying all users of network failure,
review of audit logs for security etc. The NSA
provides technical advice for hardware and software
purchases, including study and analysis of various
alternative products and technologies, investigation
of vendor sources and technical specifications, and
the testing and demonstration of equipment and
software. The NSA provides user support to Federal
staff and telephone support to field users with
respect to hardware and software problems and provides
on¬-site support to field users, if necessary. The
NSA provides technical assistance in the planning,
testing, and integration of new equipment and provides
assistance in long-range planning. |
Qualifications: Demonstrated experience in all the
following phases of system life cycle design and
development: Initiation Phase, Definition Phase,
Design Phase, Programming Phase, Test Phase,
Implementation Phase, and Maintenance Phase.
Experience must include preparing feasibility studies
or cost-benefit analyses, functional requirements
documents, designing, developing, configuring and
deployment of UNIX/Windows 2003/NT servers under
UNIX/Windows-based environment. Demonstrated expertise
in managing a networked, multi-CPU, UNIX-based,
Windows-based computer system. Expert in maintaining
and troubleshooting Ethernet networks, hands-on
experience using network monitoring equipment
including data scopes, LAN analyzers, etc. Strong
troubleshooting skills and hands-on experience dealing
with various cabling schemes, modems and
communications protocols (TCP/IP, PPP, SLIP, etc.)
Demonstrated expertise in performing System
Administration activities using UNIX Sun Solaris 10.x
and Windows Servers. Substantial experience in
administering invasive and non-invasive approaches to
system and network security including intrusion
detection tools, network port scanners, vulnerability
detection tools, password crackers, TCP wrappers, and
other security management tools. Experience must
include UNIX/Windows System as well as Network
security. Experience in the development of
comprehensive failure contingency of operations and
disaster recovery plans. |
Experience in performing sizing and capacity planning
for the hardware systems. Working knowledge of
Software Engineering Institute’s (SEI) Capability
Maturity Model (CMM) or ISO 9000 documentation and
life-cycle policies. Substantial experience writing
C/Bourne/Korn shell scripts in a UNIX environment.
Demonstrated experience in Web Server Architecture and
understanding of a variety of Web browsers.
Demonstrated experience providing support in a WAN
environment. Hands-on experience with UNIX/Windows
services, Internet servers, system administration
tools, and backup/recovery mechanisms. Demonstrated
experience working in and supporting a GUI UNIX
environment (Common DeskTop Environment (CDE), Motif
or X-Windows). Excellent oral and written
communication skills with the ability to develop and
present comprehensive technical presentations.
Capable of generating finished technical documentation
using word processing software (e.g. MS-Word,
WordPerfect). Familiar with operating in a MS-Window
based LAN environment. |
 |
|
Responsibilities: Working under the supervision of the
NSA, the TS Lead installs new software releases and
system upgrades, evaluates and installs patches and
resolves software related problems. The TS Lead
performs system backups and recovery and maintains
data files and monitors system configuration to ensure
data integrity. The TS Lead designs, develops, and
implements programs and/or procedures to automate
routine operational functions and maintains up-to-
¬date knowledge of the fast changing computer hardware
industry. The TS Lead performs systems administration
activities for the Network, currently consisting of
Sun T2000 and Blade servers, and Windows Servers.
These activities include system monitoring and
performance enhancement, writing back-up procedures
for off-peak hours, providing user support, and
performing general troubleshooting to isolate and
resolve system problems.
The TS Lead implements projects or project segments
involving the updating or modifying of existing
systems, and/or the designing of new systems or
subsystems. The TS Lead maintains up-to-date
knowledge and conducts detailed review and analysis of
program changes, new equipment, new technologies, and
other factors affecting existing systems to facilitate
the development of conforming system modifications.
The TS Lead presents ideas in a clear, concise, and
convincing manner; responds promptly to requests for
information; provides accurate and timely input; and
keeps subordinates, peers, and superiors advised of
status of work, problems and other pertinent
information. The TS Lead provides user support to
agency staff as necessary, and telephone support to
Regional and State users with respect to network and
communications problems and provides on-site support
to field users, if necessary. |
Qualifications: Demonstrated experience in three (3)
phases of system life cycle design and development:
Test Phase, Implementation Phase, and Maintenance
Phase. Substantial experience in managing a networked,
multi-CPU, UNIX-based, and Windows-based computer
systems. Demonstrated expertise in performing system
administration activities on UNIX based systems using
Sun Solaris and Windows Servers. Working knowledge of
Software Engineering Institute’s (SEI) Capability
Maturity Model (CMM) or ISO 9000 documentation and
life-cycle policies. Demonstrated experience in
writing C/Bourne/Korn shell scripts in a UNIX
environment. Demonstrated experience in Web Server
Architecture and an understanding of a variety of Web
browsers. Experience designing and developing within a
Web environment using HTML, JavaScript or Java, and
Perl/PHP. Experience providing support in a WAN
environment. Hands-on experience with UNIX/Windows
services, Internet servers, system administration
tools, and backup/recovery mechanisms. Demonstrated
experience working in and supporting a web-based / GUI
UNIX environment. Excellent oral and written
communications skills with the ability to develop and
present comprehensive technical presentations. Capable
of generating finished technical documentation using
word processing software (e.g., MS-Word, WordPerfect).
Familiar with operating in a Windows LAN environment. |
|
 |
|
Responsibilities: Working under the supervision of the
NSA, the TS Lead installs new software releases and
system upgrades, evaluates and installs patches and
resolves software related problems. The TS Lead
performs system backups and recovery and maintains
data files and monitors system configuration to ensure
data integrity. The TS Lead designs, develops, and
implements programs and/or procedures to automate
routine operational functions and maintains up-to-
date knowledge of the fast changing computer hardware
industry. The TS Lead performs systems administration
activities for the Network, currently consisting of
Sun T2000 and Blade servers, and Windows Servers.
These activities include system monitoring and
performance enhancement, writing back-up procedures
for off-peak hours, providing user support, and
performing general troubleshooting to isolate and
resolve system problems.
The TS Lead implements projects or project segments
involving the updating or modifying of existing
systems, and/or the designing of new systems or
subsystems. The TS Lead maintains up-to-date
knowledge and conducts detailed review and analysis of
program changes, new equipment, new technologies, and
other factors affecting existing systems to facilitate
the development of conforming system modifications.
The TS Lead presents ideas in a clear, concise, and
convincing manner; responds promptly to requests for
information; provides accurate and timely input; and
keeps subordinates, peers, and superiors advised of
status of work, problems and other pertinent
information. The TS Lead provides user support to
agency staff as necessary, and telephone support to
Regional and State users with respect to network and
communications problems and provides on-site support
to field users, if necessary. |
Qualifications: Demonstrated experience in three (3)
phases of system life cycle design and development:
Test Phase, Implementation Phase, and Maintenance
Phase. Substantial experience in managing a networked,
multi-CPU, UNIX-based, and Windows-based computer
systems. Demonstrated expertise in performing system
administration activities on UNIX based systems using
Sun Solaris and Windows Servers. Working knowledge of
Software Engineering Institute’s (SEI) Capability
Maturity Model (CMM) or ISO 9000 documentation and
life-cycle policies. Demonstrated experience in
writing C/Bourne/Korn shell scripts in a UNIX
environment. Demonstrated experience in Web Server
Architecture and an understanding of a variety of Web
browsers. Experience designing and developing within a
Web environment using HTML, JavaScript or Java, and
Perl/PHP. Experience providing support in a WAN
environment. Hands-on experience with UNIX/Windows
services, Internet servers, system administration
tools, and backup/recovery mechanisms. Demonstrated
experience working in and supporting a web-based / GUI
UNIX environment. Excellent oral and written
communications skills with the ability to develop and
present comprehensive technical presentations. Capable
of generating finished technical documentation using
word processing software (e.g., MS-Word, WordPerfect).
Familiar with operating in a Windows LAN environment. |
|
 |
|
Responsibilites: The Project Manager (PM) shall be
able to communicate effectively, in writing and orally
with all levels of management within the agency and
external constituents. He/She will also communicate
with technicians, program and research staff. The PM
shall provide the Contracting Officer (CO) and COTR
with monthly reports on the status of all tasks under
the contract. He/She will monitor activities under
this contract to ensure all activities are being
properly executed in a timely manner, and respond to
requests from the COTR, both administrative and
technical in nature. The Project Manager will work
closely, in a team environment with the Task Team
Leaders and designated Federal staff. He/She shall be
able to effectively and efficiently organize, manage,
and direct the groups of contract employees assigned
to the project. The PM will be required to estimate
staff hours and time phasing of individual tasks;
determine target dates for task completion; monitor
actual work effort and compare it to the work
breakdown structure (WBS). The PM will monitor and re-
allocate work loads of individual staff, and advise
the COTR of potential problems related to the
different projects and staff if necessary.
The Project Manager will maintain a system of
verification between invoices and hours worked per
employee and per task daily. The Project Manager will
ensure that all contractor staff follow federally
approved agency standards, and where no standards
exist, sees that they are developed and implemented
accordingly. The PM shall be a member of the Quality
Assurance (QA) group and/or Change Control Board
(CCB), overseeing product/project development in
accordance to federally approved agency standards.
The PM reviews project plans for Software Development,
Hardware/Software upgrades and ensures timely
completion of tasks. The Project Manager will have
corporate authority to recruit, hire, terminate
personnel, and commit corporate resources. The
Project Manager will implement a procedure for the
maintenance of inventory of all Government purchased
manuals, documentation, and training materials
available to and used by contract staff. The Project
Manager will implement "check out" procedures for
contract staff that leave the contract, to include
collecting badges, keys, reference or training
materials, etc. The PM is also responsible for
ensuring that user accounts are removed from the
computer systems, and that appropriate passwords are
changed to ensure ex-employees no longer have access
to the computer systems. The Project Manager will
ensure that all contractor staff adheres to policies
concerning computer security. |
Qualifications:
Proven ability to lead projects in all phases of the
design, development, life cycle documentation,
testing, implementation, and maintenance of management
information systems.Demonstrated experience as a
manager having full corporate authority to make on-
site decisions. Demonstrated experience as a software
engineer with substantial practical knowledge of
UNIX/Window systems, relational DBMS systems,
programming languages such as ‘Java’ or ‘C’ and Web
based technologies. Demonstrated experience in UNIX
systems administration activities including systems
administration, networking, system security,
relational DBMS systems, programming in a UNIX
environment writing C/Bourne/Korn shell scripts in
support of UNIX Systems Administration processes.
Substantial practical knowledge of software design,
development, documentation, and implementation
methodologies. Excellent oral and written
communications skills with the ability to develop and
present comprehensive technical presentations.
Working knowledge of the Software Engineering
Institute’s (SEI) Capability Maturity Model (CMM) or
ISO 9000 documentation and life-cycle policies.
|
Education: Bachelor’s degree in a computer-related
field or equivalent experience. |
 |
|
RESPONSIBILITIES:
The Benefits Manager is responsible for administration
of employee health and welfare benefit programs. He/she
will provide special guidance and assistance to all
locations on various employee benefit plans. He/she
will survey industry and/or community to determine
company's competitive position in employee benefits.
The Benefits Manager will develop, recommend, and
implement approved, new, or modified plans and employee
benefit policies, and actively administer existing
plans. He/she will develop cost control procedures to
assure maximum coverage at a competitive cost to
company and employee.
Work Elements:
• Administers employee benefits programs to
include
basic hospital, medical, surgical, and major medical
plans; term life insurance plans; temporary disability
programs; accidental death policies; and 401(k) defined
contribution pension plans.
• Evaluates and compares existing company
benefits with
those of other employers by analyzing other plans,
surveys, and other sources of information. Plans,
develops, and/or participates in area and industry
surveys. Analyzes results of surveys and develops
specific recommendations for review by management.
• Develops specifications for new plans or
modifies
existing plans to maintain company's competitive
position in labor market, and obtain uniform benefit
package for all company locations, where possible.
• Recommends classes of eligible employees for
new or
modified plans. Develops census data and works with a
broker to solicit insurance companies for quotations.
Evaluates quotations and makes recommendations to
management. Develops company cost information for new
plans and makes recommendations to management
concerning sharing of cost between employer and
employee.
• Implements approved new plans and changes by
preparing announcement material, booklets, and other
media for communicating new plans to employees.
Conducts employee meetings and arranges for enrollment
of employees in optional plans. Conducts employee
benefit seminars for local personnel. Revises and
reissues all communications material on benefits from
time to time. Advises and counsels management and
employees on existing benefits.
• Assures company compliance with provisions of
Employee Retirement Income Security Act. Supervises
preparation of reports and applications required by law
to be filed with federal and state agencies, such as
Internal Revenue Service, Department of Labor,
insurance commissioners, and other regulatory agencies.
Reviews and analyzes changes to state and federal laws
pertaining to benefits, and reports necessary or
suggested changes to management. Coordinates company
benefits, with government sponsored programs.
• Handles benefit inquiries and complaints to
ensure
quick, equitable, courteous resolution. Maintains
contact in person, and by phone or mail, with
hospitals, physicians, insurance companies, employees,
and beneficiaries to facilitate proper and complete
utilization of benefits for all employees.
• Supervises maintenance of human resources
records.
Supervises maintenance of enrollment, application, and
claims records for all benefit plans.
• Manages the relationship with third party
administrator tasked with administering the Service
Contract Act wage determination fringe benefit program. |
SKILLS/KNOWLEDGE:
• Knowledge of the government contracting
environment
• Extensive knowledge of personnel policy and
procedure
and federal and state laws regarding health and welfare
benefits programs
• Knowledge of Service Contract Act fringe
benefit
requirements
EDUCATION AND WORK EXPERIENCE:
• BS Degree in Business or related field
• 5-7 years related experience
• Strong written and oral communication skills
• Ability to prioritize and effectively handle
several
tasks with minimal direction
• Strong interpersonal skills
• Strong customer service orientation
• Detail orientation and excellent follow up
skills
• Proficient in Word Processing, Spreadsheet, and
Database software |
EOE M/F/D/V |
 |
|
Position Summary:
The Sr. Contracts Administrator shall perform all
duties of contract administration in the preparation
of proposals, the negotiation of contracts and the
administration of government contracts
in accordance with company policies and legal
requirements. Key responsibilities will include
Teaming Agreements and NDA preparation, Consulting
agreements, Contract modifications, Proposal
strategy/Pricing participation, Correspondence and
Deliverable monitoring.
Position Responsibilities
• Negotiates contract terms from proposal stage
to project close-out in accordance with contract terms
and conditions and regulatory guidance
• Monitors contract funding levels, Option year
renewals, Wage Determination issues and other
contractual requirements
• Provides recommendations and guidance of all
contractual requirements to Divisional management
representatives
• Coordinates the review and approval of
contract terms, directs the negotiation process and
manages subcontractor interface with management staff
• Works with project staff to ensure monthly
technical reporting and deliverable requirements are
fulfilled
• Reviews solicitation requests and
assembles/coordinates corporate response team to
ensure compliance with submittal terms and conditions
• Participates in cost proposal development
including pricing and scheduling details, coordination
of corporate resources and development of corporate
bidding profile and risk assessment
• Instrumental in the development and
implementation of internal contracts policy
• Manages initiation and documentation of new
Contracts and Task Orders as a liaison with the
Accounting Department personnel
• Ensure that all contractual deliverables are
received by program managers and subcontractors and
distributed to appropriate persons.
• Prepare modifications and task order issuances
to subcontracts.
Skills/Knowledge
• Knowledge of relevant legal guidance, terms,
conditions, and policies governing contract management
including FAR/DFAR/GSA Schedules
• Knowledge of various contract types including
T&M, FP and CPFF forms
• Some cost proposal preparation experience
would be helpful
• Prior Service Contract Act and Wage
Determination exposure would be beneficial
• Deltek system experience a plus
• Effective organizational and communication
skills to act as company representative required
• Detail oriented
• Strong organizational skills |
Education/Experience Requirements
• BS Degree in Business or related field
• 6-10 years related experience in Federal
Government contracting including interface
responsibility with consultants and subcontractors |
EOE M/F/D/V |
 |
|
Federal Customer: Department of Labor
Company:
Our employees are our biggest assets.
HeiTech Services is dedicated to attracting highly
skilled and motivated professionals. We value our
employees. We offer our employees challenging
opportunities that facilitate professional growth and
development while also providing the support you need
to succeed. We are committed to your success because
we understand that our employees are the driving force
behind HeiTech Services' continued growth.
Join the HeiTech Services team and you will become an
integral part of a company that offers the resources
and support you need to succeed.
HeiTech Services is an Equal Opportunity/Affirmative
Action Employer. All qualified Applicants will receive
consideration for employment without regard to race,
color, national origin, sex, religion, age, sexual
orientation, disability or veteran status.
Project Supervisor Description:
HeiTech Services is seeking a Project Supervisor for a
full-time on-site assignment in Chicago, Illinois,
supporting a client at the Department of Labor.
Job functions include:
• Managing and implementing overall contract
requirements
• Overseeing day-to-day activities of a support
center, including supervising a help desk
• Supervise, direct, and coordinate a team of
analysts
• Foster a work environment that respects
individuals, promotes teamwork and cooperation, and
encourages innovation and new ideas
• Implement staffing plans and performance
measurement systems for a production-based operation
The project supervisor is responsible for developing,
documenting, and maintaining work processes and rules,
assisting in developing productions goals for
analysts, and monitoring staff performance. The
supervisor will perform case processing activities
similar to those required of the analysts—it is
expected that the supervisor will be fully capable of
performing the tasks associated with the analysts and
should be ready to assist as time allows and during
peak work load to prevent backlogs.
The project supervisor will work with and coordinate
K4’s activities with the Chicago National Processing
Center Federal Certifying Officers and the NPC
Director. |
Requirements:
• Bachelor’s degree
• 5 – 7 years experience managing and motivating
personnel in a production-based environment
• Experience managing and motivating personnel
in a production-based environment
• Ability to communicate effectively both orally
and written with all levels of personnel
• Capable of working independently and providing
guidance to lower-level personnel to meet production
goals
• Experience with application processing is
desired but not required |
EOE M/F/D/V |
 |
|
Federal Customer: Department of Labor
Company:
Our employees are our biggest assets.
HeiTech Services is dedicated to attracting highly
skilled and motivated professionals. We value our
employees. We offer our employees challenging
opportunities that facilitate professional growth and
development while also providing the support you need
to succeed. We are committed to your success because
we understand that our employees are the driving force
behind HeiTech Services' continued growth.
Join the HeiTech Services team and you will become an
integral part of a company that offers the resources
and support you need to succeed.
HeiTech Services is an Equal Opportunity/Affirmative
Action Employer. All qualified Applicants will receive
consideration for employment without regard to race,
color, national origin, sex, religion, age, sexual
orientation, disability or veteran status.
Assistant Project Supervisor Description:
HeiTech Services is seeking an Assistant Project
Supervisor for a full-time on-site assignment in
Chicago, Illinois, supporting a client at the
Department of Labor.
Job functions include:
• Managing and implementing overall contract
requirements
• Overseeing day-to-day activities of a support
center, including supervising a help desk
• Supervise, direct, and coordinate a team of
analysts
• Foster a work environment that respects
individuals, promotes teamwork and cooperation, and
encourages innovation and new ideas
• Implement staffing plans and performance
measurement systems for a production-based operation
The project supervisor is responsible for developing,
documenting, and maintaining work processes and rules,
assisting in developing productions goals for
analysts, and monitoring staff performance. The
supervisor will perform case processing activities
similar to those required of the analysts—it is
expected that the supervisor will be fully capable of
performing the tasks associated with the analysts and
should be ready to assist as time allows and during
peak work load to prevent backlogs. |
Requirements:
• Bachelor’s degree
• 3 – 5 years experience managing and motivating
personnel in a production-based environment
• Experience managing and motivating personnel
in a production-based environment
• Ability to communicate effectively both orally
and written with all levels of personnel
• Capable of working independently and providing
guidance to lower-level personnel to meet production
goals
• Experience with application processing is
desired but not required |
EOE M/F/D/V |
 |
|
Federal Customer: Department of Labor
Company:
Our employees are our biggest assets.
HeiTech Services is dedicated to attracting highly
skilled and motivated professionals. We value our
employees. We offer our employees challenging
opportunities that facilitate professional growth and
development while also providing the support you need
to succeed. We are committed to your success because
we understand that our employees are the driving force
behind HeiTech Services' continued growth.
Join the HeiTech Services team and you will become an
integral part of a company that offers the resources
and support you need to succeed.
HeiTech Services is an Equal Opportunity/Affirmative
Action Employer. All qualified Applicants will receive
consideration for employment without regard to race,
color, national origin, sex, religion, age, sexual
orientation, disability or veteran status.
Lead Information Specialists/Help Desk Supervisor
Description:
HeiTech Services is seeking a Lead Information
Specialists/Help Desk Supervisor for a full-time on-
site assignment in Chicago, Illinois, supporting a
client at the Department of Labor.
Job functions include:
• Analyzing and preparing reports on trends in
customer inquiries and requests for assistance
• Recommending call center/help desk
improvements in overall service
• Monitoring call center/help desk staff
performance
• Implementing effective quality control measures
• Performing case processing activities similar
to those required of analysts and should be ready to
assist as time allows and during peak work load to
prevent backlogs.
The Lead Information Specialists/Help Desk Supervisor
works with the on-site technology specialist to
implement off-the-shelf technology solutions in order
to improve and enhance data collection, tracking, and
reporting of call center activities on a daily and
weekly basis. The ideal candidate will display a high
degree of professionalism and integrity in interacting
with employers and coworkers.
The Lead Information Specialists/Help Desk Supervisor
should be able to perform information specialists’
duties, including:
• Entering and tracking incoming phone calls and
other electronic inquiries for response
• Responding to routine incoming phone calls in
a courteous and business-like manner
• Responding to electronic inquiries such as-mail
• Preparing a variety of documents,
correspondence, and management/production reports |
Requirements:
• 3 years experience providing help desk service
• 1 year of supervisory experience
• Proficiency in MS Office, including Word and
Excel
• Capable of communicating effectively both
written and orally
• Bachelor’s degree required. |
EOE M/F/D/V |
 |
|
Federal Customer: Department of Labor
Company:
Our employees are our biggest assets.
HeiTech Services is dedicated to attracting highly
skilled and motivated professionals. We value our
employees. We offer our employees challenging
opportunities that facilitate professional growth and
development while also providing the support you need
to succeed. We are committed to your success because
we understand that our employees are the driving force
behind HeiTech Services' continued growth.
Join the HeiTech Services team and you will become an
integral part of a company that offers the resources
and support you need to succeed.
HeiTech Services is an Equal Opportunity/Affirmative
Action Employer. All qualified Applicants will receive
consideration for employment without regard to race,
color, national origin, sex, religion, age, sexual
orientation, disability or veteran status.
Database/Systems Analyst Description:
HeiTech Services is seeking a Database/Systems Analyst
with experience developing and maintaining relational
databases in Microsoft SQL and Oracle for a full-time
on-site assignment in Chicago, Illinois, supporting a
client at the Department of Labor.
Job functions include:
• Analyzing program requirements to develop
program or administrative systems including the
systems specifications, data gathering and analytical
techniques, and systems evaluation methodology.
• Analyzing and evaluating the effectiveness of
program operations in meeting established goals and
objectives.
• Developing ad-hoc queries to access program
data, extract and prepare data in a variety of
electronic formats for end users, and respond
effectively to requests for case, trend, or other
program information from management staff.
• Using object-oriented programming languages,
as well as client and server applications development
processes and multimedia and Internet technology, to
automate staff functions designed to improve work
flow.
• Testing, maintaining, and monitoring program
applications and other related systems.
• Training staff and users to work with program
applications and other related systems, and, where
necessary, provide assistance in solving computer
related problems and issues.
• Planning, maintaining, and implementing off-
the-shelf technology solutions while working
cooperatively with existing on-site technology
specialists to coordinate any overlapping activities
• Designing and implementing solutions to
enhance contact center capabilities and effectiveness
as the contract center progresses in sophistication
• Monitoring system performance on a daily basis
• Identifying and resolve system problems
• Maintenance of information technology systems |
Requirements:
• Proficiency in Microsoft SQL, Oracle, MS
Office, including Word and Excel
• 3 years experience developing and maintaining
relational databases in Microsoft SQL and Oracle
• Effective communication both written and orally
• Bachelor’s degree in computer science, MIS or
related area required
• Certifications in Microsoft and/or Oracle is a
plus |
EOE M/F/D/V |
 |
|
Primary Duties/Responsibilities: Managerial
Experience Required. The candidate will
process (data entry, logging,filing and photocopying)
of outgoing government generated correspondence.
Processes letters, notifications, reviews, memos, etc.
Provides assistance to government personnel. Assists
with file maintenance tasks such as – filing, checking
order of volumes/files, and reorganizing volumes as
needed. Opens incoming mail processing & distribution.
Creates, affixes and scans barcode labels.
Photocopies. Performs retirement and storage
activities associated with records management tasks.
Provides clerical support to project staff. Performs
general office or computer support duties such as
performing standard work processing following detailed
guidelines; operating basic computer equipment or
peripheral office equipment; running scheduled
computer reports and filing. Duties are simple and
repetitive and performed under close supervision or
with detailed verbal or written instructions.
Note: The following duties are in addition to the
above and are directed toward those employees who
shall be functioning as Drivers and/or
Couriers:
Performs duties associated with basic clerical
functions; Picks-up and delivers materials (mail,
envelopes, jackets, boxes, small office equipment,
supplies, etc.) from designated locations driving a
full-size van or other vehicle as appropriate;
Maintains vehicles for required services and adheres
to safety and security rules. |
Qualificiations: Managerial Experience required,
Document processing requiring
familiarity with document room terminology; knowledge
with proper methods and procedures such as document
workflow and identification; understanding simple data
entry fields; selecting and identifying relevant data;
labeling, jacketing, logging, assignments and all
associated data entry. Must be capable of lifting and
moving standard boxes (30 lbs.). Couriers and drives
must be capable of lifting up to 40 lbs.
Minimum Experience: Two (2) years in office or
computer operations. Two
(2) years related experience with document and file
processing techniques. |
EOE M/F/D/V |
 |
|
Responsibility:
Objective is to obtain ISO 9001:2008 quality
management standard and CMMI-level 3 certification
within 12-months
Responsible for empowering the organization’s
management through adoption of ISO and CMMI practices
from foundational awareness to actual implementation
Manage, monitor, evaluate, and coordinate the
organization’s quality management system as necessary
to meet customer and other requirements and to achieve
specified quality objectives
Responsible for communicating with top management
through the organization, our customers and other
interested parties on matter’s related to the
organization’s quality management system
Ensure the processes needed for the organization’s QMS
for ISO and CMMI certifications are established,
implemented, and maintained
Report to top management on the performance of the QMS
and any need for improvement
Ensure the promotion of awareness of customer
requirements throughout the organization
Act as liaison with external bodies and customers on
matters relating to the organization’s quality system
(ISO or CMMI)
Handles management issues related to QMS and is
directly involved in the administration functions that
make up the system and ensures its continual operation
Provide feedback on account or project level ISO and
CMMI documentation for compliance
Experience in reviewing and auditing projects against
defined processes using detailed checklist
Reports directly to the Chief Operating
Officer/Executive Vice President |
Minimum Requirements:
Bachelor’s degree in technical field with a minimum of
6-8 years of quality control/assurance experience
Project Management Professional (PMP) certification
preferred
Experience performing tasks in a Software Development
Lifecycle Environment preferred
Experience working with key decision makers
Good reporting skills using graphical presentations in
Microsoft Office Suite
Must possess strong ability to communicate verbally
and in writing
Must be able to communicate in English well |
EOE M/F/D/V |
 |
|
The Contract Administrator position supports and
assists project staff and senior management in
providing interpretation, analysis, and oversight of
contracts, subcontracts, modifications, consultant
agreements, NDA’s, Teaming Agreements and Deliverables
monitoring. The position shall also provide
assistance and support to the Contracts Manager and
interface with Divisional Program Managers in all
matters relating to contract and subcontract
initiation, modifications, option renewals and
contract close outs. He/she will aid in the
preparation of terms and conditions, adherence to
contractual provisions and the administration of
contract initiation.
Work Elements:
•Review contract and subcontract terms, modifications,
extensions and contract closeout documents
•Monitor contract funding levels, Option year renewals
and prepare funding notifications to customers
•Review Statements of Work, Teaming Agreements, NDA’s,
Subcontracts and consulting agreements to ensure
management and mitigation of corporate exposure
•Participate in solicitation reviews and cost proposal
strategy and pricing efforts to prepare RFP responses
and coordinate Teaming partner efforts
•Communicate and organize contractual requirement
compliance with Divisional program staff and advise
management of potential issues related to the
performance of contract deliverables
•Analyzes contract performance requirements, special
provisions, terms and conditions to ensure compliance
with law, regulations, contractual requirements and
corporate policy and procedures
•Prepare modifications and task order issuances to
subcontractors and coordinate the review and approval
of submitted invoices for processing |
Skills/Knowledge:
•Detail oriented and strong organizational skills
•Previous Deltek experience helpful
•Ability to prioritize and effectively handle several
tasks with minimal direction
•Ability to effectively communicate both orally and in
writing
•Ability to work independently on moderate to complex
contractual issues
Education/Experience Requirements:
•BS Degree in Business or related field
•3-5 years directly related experience
•Previous Government Contracting experience required |
EOE M/F/D/V |
 |
|
Analyst responsibilities should include, but not be
limited to, reviewing files for completeness and
assuring proper file documentation is included and
accurate; performing company existence checks and make
additional company inquiries verifying necessary
information requested by the client; provide
substantial documentation review and corresponding
analytical work in order to provide appropriate
recommendations to the Federal government. Will
conduct company existence checks and process requests
under the Freedom of Information Act (FOIA), and
comply with program regulations and technical guidance
provided by the client. |
The candidate must have experience preparing a variety
of documents, correspondence, and reports using word
processing and database software. Must be extremely
detailed oriented with minimal margin of error in
quality of work. Experience conducting company
verifications is a plus. A Bachelor’s degree or some
college another plus. |
EOE M/F/D/V |
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Responsibilities: The Junior Analyst will be
responsible for answering telephones and
transferring calls in a professional manner;
performing data entry; accessing company information
utilizing a variety of websites; creating and
maintaining electronic and paper files accurately,
ensuring documentation is thoroughly organized and
proper routed. Must process requested under the
Freedom of Information Act (FOIA), and comply with
program regulations and technical guidance provided by
the client. Will provide additional administrative
support as needed. |
Qualifications: The candidate must have experience
preparing a variety of documents, correspondence, and
reports using word processing and database software.
Must be extremely detailed oriented with minimal
margin of error in quality of work. Must perform as an
organized and dedicated Help Desk or Information
Officer for inquires made by internal or external
clients. Experience conducting company verification is
a plus. |
EOE M/F/D/V |
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RESPONSIBILITIES: Enter critical CVM information
submitted from FDA CVM ADE forms into a FDA
proprietary database application. Enter CVM ADE
information submitted from FDA forms 1932 and 1932A
into the STARS database submitted by animal
pharmaceutical manufacturers, health care
professionals and consumers with a high degree of
accuracy. Follow data entry process as directed by
Project management. |
SUPPORTING RESPONSIBILITIES: Interact with Quality
Control and Veterinarians to ensure the successful
processing of the reports.
MINIMUM QUALIFICATIONS: High School Diploma, Typing
speed of 50 words per minute. Team player, flexible,
and sensitive to time related deadlines. Attention to
detail and ability to note and implement the changing
regulations and procedures. Basic computer skills
(Windows Operating Systems, Microsoft Office Suite). |
EOE M/F/D/V |
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Responsibilities:
Manage the overall CVM ADE contract where the primary
purpose is to maintain the FDA/CVM database. This
database provides an early warning or signaling system
for adverse effects not detected during premarket
testing of FDA-animal drugs and for monitoring the
performance of drugs not approved for use in animals.
The FDA/CVM ADE reporting system depends upon the
detection of an adverse clinical event by
veterinarians and animal owners, the attribution of
the clinical event to the use of a particular drug
("suspect" drug), and the reporting of the ADE to the
manufacturer of the suspected drug or directly to FDA.
Data from these ADE reports are coded and entered into
the computerized FDA/CVM ADE database. work
specifically with our Center for Peer Review and
Science Management, which helps government and non-for-
profit clients select the best health research to fund
by managing the process which rates the merit of each
research proposal based on scientific and desired
outcomes. |
Essential Functions:
Manage day-to-day activities of the contract, while
working hand in hand with the Project Director. Be
open to working in a variety of areas and be hands on
when needed.
Manage a matrixed team of approximately 17 people;
create a program team; train, evaluate and oversee the
team's day-to-day operations
Build and maintain good customer relationships.
Understand standard project management methodology, as
well as be open to HeiTech’s internal project
management methodology.
Maintain budget compliance and documentation
Ensure that program objectives are met on time and
within budget
Successfully perform project financial forecasting,
utilize financial tools in Excel, and collaborate with
the finance and accounting department when applicable.
Have excellent communication skills, internally and
externally, and be able to effectively report-out to
the senior team. This person must be able to be easily
understood.
Required Skills and Experience:
Requires a BA/BS degree or equivalent experience.
Requires previous experience managing projects,
budgets, timelines and teams.
Federal contract project management experience
preferred.
Requires proficiency with the MS Office suite (Word,
Excel, PowerPoint).
Basic proficiency with MS Project strongly preferred.
Requires excellent organizational and communications
skills.
Excellent leadership skills.
Board certified in Veterinary Medicene. |
EOE M/F/D/V |
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|
Candidate Responsibilities: Support the FDA’s Center
for Veterinary Medicine Adverse Drug Events program.
Must have previous experience in overseeing quality
assurance/quality control processes. Veterinary
related experience is preferred. The Quality Control
Manager will be responsible for ensuring all data
entry, coding, and other administrative follow-up
activities are in accordance with project guidelines.
Act as Deputy Project Manager when required.
• Maintain and enhance quality assurance plan
• Maintain historical databases/reports to ensure
historical, current and targeted quality
performance is captured
• Manage a diverse quality oversight staff
• Identify data quality issues and implement processes
that ensure that project output meets established
guidelines
• Gather and review client non-compliance and quality
information
• Perform data analysis to identify areas for
correction and/or training |
Qualifications:
Bachelors degree or equivalent experience
A minimum of 5 years in Quality Control
A minimum of 3 years leading a team and/or
supervisory experience
Ability to communicate well orally and in writing
Attention to detail
Ability to work in a team setting and with diverse
groups
Fluency in Microsoft Office Products.
Manage day-to-day activities of the contract, while
working hand in hand with the Project Director. Be
open to working in a variety of areas and be hands on
when needed.
Manage a matrixed team of approximately 17 people;
create a program team; train, evaluate and oversee the
team's day-to-day operations
Build and maintain good customer relationships.
Understand standard project management methodology, as
well as be open to HeiTech’s internal project
management methodology.
Maintain budget compliance and documentation
Ensure that program objectives are met on time and
within budget
Successfully perform project financial forecasting,
utilize financial tools in Excel, and collaborate with
the finance and accounting department when applicable.
Have excellent communication skills, internally and
externally, and be able to effectively report-out to
the senior team. This person must be able to be easily
understood and respectful.
Board Certified in Veterinary Medicene |
EOE M/F/D/V |
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|
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide customer support services for proprietary
grant application software to both government and
external customers. Assists customers with reference
information searching and using the software to
identify specific data relating to department grants,
tracks and logs customer calls throughout the day
using the Help Desk Request log. Ability to recognize
when to pass unresolved issues to Tier II support
group. Maintain trouble call resolution document for
all trouble calls. Log includes the nature of the call
and related pertinent information. It also includes
the solution of each call and the timeframe needed to
resolve the customer’s information needs. Performs
other related duties as assigned. |
SKILLS AND ABILITIES REQUIRED:
Technologically competent to provide software
application assistance to customers. Inquisitive
nature, analytical thinking, and problem solving
skills a must. Possesses the ability to provide
support to both internal and external application
users. Follow instructions and pre-established
guidelines to perform the functions of the job.
Knowledge of federal government grants and how they
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
Minimum / General Experience: Minimum 2 year of
relevant experience. Minimum Education: Bachelor’s
Degree or 5 years of industry experience.
are managed is a plus. Works under immediate
supervision. Follow existing policies to provide
quality customer service. Practices professional
telephone etiquette. Possesses excellent communication
skills |
EOE M/F/D/V |
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|
Responsibilities:
The candidate will be part of a TEAM that is
responsible for development, delivery and maintenance
of applications and websites based on ColdFusion and
Oracle database back-end. He/she will participate in
software and hardware migrations and may administer
Web Server and Web Application Service software. The
successful candidate will work closely with various
clients to fine tune requirements in developing
ColdFusion web applications. The individual must have
an excellent knowledge with hands-on experience
performing analysis and design, as well as
implementation and follow-up maintenance of website
applications. He/she needs to be aware of Government
508 Compliancy requirements and have an experience
with ColdFusion coding and tags. He/she must
demonstrate effectiveness as a team player and possess
strong attention to details. The candidate will be
required to work closely with clients and staff to
solve technical problems and ensure the technical
feasibility of all business requirements. |
Qualifications:
Working knowledge of Microsoft Windows platform and
IIS Web Server, ColdFusion MX, HTML, Java Script, VB
Scripts and experience with Internet services
including HTTP, HTTPS, FTP, SFTP and SMTP.
Other required skills include experience with PL/SQL,
Oracle 8i – 10g and Microsoft SQL server environments.
Demonstrated ability to work independently and as a
team-member with all levels of the staff.
Must be a quick learner and have excellent
interpersonal skills.
Proficient experience in all phases of Software
Development Life Cycle is required
Strong oral and written communication skills.
Education/Experience:
BA or BS degree in Computer Science or a related field
with a minimum of 3 years ColdFusion and SQL
experience. |
EOE M/F/D/V |
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|
Resposibilities:
thorough knowledge of MARC and non-MARC cataloging
standards, OCLC tools and services, thesaurus and
taxonomy development, indexing and abstracting, and
other national and international standards affecting
cataloging and classification; knowledge of
transportation or related disciplines; demonstrated
experience providing specialized training in a library
setting; strong interpersonal and customer services
skills; ability to scan environment, evaluate
solutions, adapt new software, and incorporate into
existing workflows. |
Minimum Qualifications: Master of Science in Library
and Information Science; demonstrated experience in
information organization, original and copy
cataloging, and metadata (at least 3 years) |
EOE M/F/D/V |
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|
RESPONSIBILITIES:
• Review, prioritize, and analyze adverse
medical events related to medical devices that are
submitted on MedWatch reporting forms via hardcopy or
electronically to the FDA.
• Process and code a variety of reports from
device manufacturers (MFR), importers, user
facilities, health care professionals, and consumers.
PRINCIPAL RESPONSIBILITIES:
• Analyze all MedWatch reporting forms to
determine if they meet the designated Code Blue
criteria as identified by FDA.
• Assign the appropriate product, manufacturer,
patient, and device problem codes that correlate with
the patient consequences that occurred due to the use
of the device.
• Enter the product code, MFR shortname, patient
and device codes into the FDA proprietary database
application.
• Take phone reports from the general public and
translate the data to the MedWatch 3500 form.
• Identify reports not regulated by the Center
for Devices and Radiological Health (CDRH), and inform
the Supervisor for forwarding to the appropriate FDA
Center.
SUPPORTING RESPONSIBILITIES:
• Participate in team meetings to discuss coding
and other processing issues.
• Interact with Administrative, Data Entry,
Quality Control, and Editor staff to process the
reports according to quality guidelines of the
contract.
• Query databases for information needed in the
processing of the reports. |
MINIMUM QUALIFICATIONS:
• Registered Nurses with Bachelors of Science in
Nursing preferred, but Licensed Practical Nurses are
considered based on clinical experience.
• Good telephone etiquette.
• Clinical experience in the different medical
specialties.
• Team player, good organizational skills,
flexible, open to feedback, and sensitive to time
related deadlines.
• Attention to detail and ability to note and
implement the changing regulations and procedures.
• Basic computer and typing skills are required. |
EOE M/F/D/V |
 |
|
RESPONSIBILITIES:
• Enter critical medical information submitted
on MedWatch reporting forms from manufacturers, user
facilities, distributors, importers, health care
professionals, and consumers into a FDA proprietary
database application.
PRINCIPAL RESPONSIBILITIES:
• Enter information submitted on MedWatch
reporting forms and the information that’s added by
the Analyst Coders into an FDA proprietary database
application.
• Maintain daily logs of the reports that are
entered into the database.
• Interact with the supervisor to ensure the
completion of contract deliverables in a timely
fashion.
SUPPORTING RESPONSIBILITIES:
• Interact with Quality Control, Analyst Coder,
and Administrative Team staff to ensure the successful
processing of the reports. |
MINIMUM QUALIFICATIONS:
• Typing speed of 50 to 60 words per minute.
• Team player, flexible, and sensitive to time
related deadlines.
• Attention to details and ability to note and
implement the changing regulations and procedures.
• Basic computer skills (Windows Operating
Systems, Microsoft Office Suite). |
EOE M/F/D/V |
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