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CAPABILITIES

   

Professional Support


At HeiTech Services, we recognize that implementing practical solutions, developing effective processes, and delivering superior customer service for our federal customers will offer greater efficiencies for the government. We deliver a total solution in professional support services to help our federal government customers meet their respective agency missions. Our primary professional support services include: administrative/office support, library operation, records management, and file maintenance support.

The division specializes in providing support that ranges from mailroom and print shop operations to document management and data entry services. HeiTech Services' clearinghouse operations help our clients collect, analyze, package, and disseminate information. We maintain information that helps individuals make informed decisions about their quality of life; disseminate the latest research findings; enhance business opportunities; and use technology to develop responsive and cost-effective services.

Our core Professional Support services include, but are not limited to, the following:

  • Abstracting and Indexing Services
  • Clearinghouse Services
  • Customer Support Services
  • Data Entry
  • Document Layout
  • Document Editing and Conversion
  • Electronic Publishing and Delivery
  • Information and Referral Hotline
  • Information Repository
  • Library Services
  • Locator Services
  • Mail and Distribution Services
  • Mail Shuttle Services
  • Newsletter Publication and Delivery
  • Office Support Services
  • Packaging and Shipping Services
  • Records Management
  • Web Design and Support

Current and Former Projects Include:

  • National Oceanic & Atmospheric Administration (NOAA) Print Shop;
  • NOAA Mail and Distribution Center;
  • Department of Education: National Rehabilitation Information Center;
  • Department of Labor's Office of Disability Employment Policy.
  link to pdf of administrative brochure

link to case studies