Solutions - heitechservices.com heitechservices.com | Solutions

Solutions

Your level of service will not get better by chance, it will get better by change.

Customer satisfaction defines HeiTech Services. We approach each opportunity with a proven, metrics-based approach based solely on each of our customers’ unique expectations.

What’s measured, matters.

We will deconstruct your requirement, identify challenges and efficiencies and develop solutions to assist your organization successfully achieve its goals. Our outcome-based approach is built on facts including updated workflows, detailed process flow diagrams and time motion studies. This process relieves our customers from the burden of paying for inefficiencies tied to historical data that is often no longer relevant. We challenge the assumptions of others. Let us challenge yours.

Core Competencies

HeiTech Services was built on our desire and capacity to deliver Honorable, Excellent and Innovative solutions to the Federal Government. We are imaginative thinkers devoted to resolving problems and optimizing performance to deliver value and gratification to our customers.

Performance Improvement

The backbone of our services and what drives our solutioning. We optimize federal government programs and initiatives through constructive communication, detailed analysis and a thorough understanding of what needs to be accomplished. Our organization provides access to a skilled set of subject matter experts and senior consultants fully committed to evaluating and optimizing your programs.

  • Business Process Reengineering
  • Human Centered Design
  • Research and Evaluation
  • Program Management

Regulatory Compliance

Laws, regulations, guidelines and specifications rule federal contracting – and rightfully so. Violations can be harmful and costly. Our subject matter experts will tailor an approach that best suits your organization’s needs. We are versed in safeguarding records and information, conducting unannounced compliance inspections, performing analysis and providing recommendations that guide agency determinations.

  • Records and Information Management (RIM)
  • Investigations, Inspections and Examinations
  • Compliance Assessments and Determinations

Technology-Based Engagement

Technology continues to evolve and amaze. Its impact permeates our lives daily and offers remarkable and transformational experiences in real-time. We leverage technology to provide solutions that streamline and virtualize the communication of data and information for systems and individuals.

  • Application Lifecycle Management
  • Web Development and Administration
  • Resource Center Operations
  • Technical Assistance and Training

Operations Support

Government operations rely on considerable, normally unnoticed input and effort from back-office support staff. The data, information and support provided “behind the scenes” drive agency decision making, action and improvement. We provide the expertise and processes to ensure your operations run efficiently and allow you to focus solely on achieving your mission and goals.

  • Application/Complex Forms Processing
  • Mail Operations
  • Print, Copy and Digitization Services
  • Logistics Support Services
  • Professional, Administrative and Clerical Services